Guide contents
What's inside the guide
A comprehensive guide to General Terms of Sale, from understanding what GCS are to displaying them properly and complying with Quebec language requirements.
01
GCS explained
What General Terms of Sale are, how they frame your contractual relations with customers, and how they differ from GTCU (General Terms and Conditions of Use).
02
Mandatory or not?
When GCS are mandatory (Consumer Protection Act for Quebec consumers) versus recommended (B2B and freelancers), and who needs them.
03
What GCS contain
Essential clauses: enterprise details, product descriptions, pricing, return and refund policies, guarantees, accepted payment methods, and late payment interest.
04
Why have GCS
Three key reasons: define your business model, inform your customers on sales processes, and protect yourself by setting rights, obligations, and liability limits.
05
Display, acceptance & changes
How to make GCS accessible, consumer vs enterprise acceptance rules, Quebec French language requirements, and how to modify your GCS over time.
06
The Lexstart method
Our simplified 4-step process to get your General Terms of Sale drafted online, at a fixed and affordable price, with optional access to our network of professionals.