Free guide — 13 pages

General terms of sale

Everything you need to know about General Terms of Sale (GCS) in Canada: what they are, when they're mandatory, what they contain, how to display them, language requirements, and how to get started.

  • Complete 13-page guide in English
  • Written by legal professionals
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Guide contents

What's inside the guide

A comprehensive guide to General Terms of Sale, from understanding what GCS are to displaying them properly and complying with Quebec language requirements.

General Terms of Sale Guide
01
What are Terms and Conditions of Sale (GTC)?
Definition, role in the customer relationship, and distinction from Terms of Use.
02
Obligations and disclosure
Requirements for consumers and businesses under the Consumer Protection Act.
03
Why have Terms and Conditions of Sale?
To define your business model, inform your customers, and protect your company.
04
Why have GCS
Three key reasons: define your business model, inform your customers on sales processes, and protect yourself by setting rights, obligations, and liability limits.
05
Display, acceptance & changes
How to make GCS accessible, consumer vs enterprise acceptance rules, Quebec French language requirements, and how to modify your GCS over time.
06
The Lexstart method
Our simplified 4-step process, 100% online, fast, and at a fixed price.
Why this guide

What you'll learn

Practical, actionable information to help you protect your online business and comply with Canadian sales regulations.

Legal compliance
Understand when GCS are mandatory under Quebec's Consumer Protection Act and how to comply with requirements for product descriptions, pricing, and customer information.
Liability protection
Learn how GCS set your rights, obligations, and limits — helping you resolve disputes like refund requests, and limiting your liability to customers when possible.
Business model clarity
Discover how drafting GCS forces you to sharpen your business model — defining your pricing, payment terms, delivery conditions, guarantees, and return policies.
Customer transparency
Master how to properly display and communicate your GCS — from consumer consent checkboxes to enterprise implied acceptance, and Quebec bilingual requirements.
Frequently asked questions

FAQ

Answers to the most common questions about the guide and General Terms of Sale.

Yes, the guide is 100% free with no commitment. We share it to help entrepreneurs better understand General Terms of Sale and make informed decisions for their online business.
No, this guide is for informational purposes only. For personalized legal advice, Lexstart can connect you with one of our partner lawyers.
No. General Terms of Sale (GCS) govern the sale of products or services on your platform, while General Terms and Conditions of Use (GTCU) govern how users interact with your website or application itself. They are distinct documents with different purposes.
No. Copying another site's GCS may result in copyright infringement damages. GCS must be adapted to your specific activities and jurisdiction — and there's no assurance that a competitor's terms are even legally correct.
Lexstart offers GCS at fixed, affordable prices. Our technology generates documents tailored to your business, and we can connect you with our network of professionals for more complex legal needs.

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Download the free guide and discover everything you need to know about General Terms of Sale in Canada.

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